Shipping & Returns

Shipping:

We provide free shipping on all U.S. purchases over $75. For orders $75 and under, shipping is $8.99. 

Most orders are shipped within 24 - 48 hours & your product will arrive within 7 - 10 business days.

Expedited, 2-3 business day, shipping is available for $16.99.

Charging shipping not only helps offset our shipping costs but also ensures we can contribute to the mission of Advance Memphis, our logistics partner. Advance Memphis is a 501(c)3 nonprofit that was founded to bring about economic revitalization and end cycles of unemployment in South Memphis, TN. Learn more about Advance, here!

 

Returns:

  • Unless otherwise noted on the product listing, we accept returns for most items within 30 days of arrival. Items that are ineligible for return are food products and any item noted as “Final Sale.”  Please contact help@joffa.com to initiate a return.

  • If your product is damaged upon arrival, please contact help@joffa.com within 10 days of delivery. 

  • Please see our return policy for more detail.

Charging shipping not only helps offset our shipping costs but also ensures we can contribute to the mission of Advance Memphis, our logistics partner. Advance Memphis is a 501(c)3 nonprofit that was founded to bring about economic revitalization and end cycles of unemployment in South Memphis, TN. Learn more about Advance, here!  

 

    Returns:

    We accept returns within 30 days of arrival for all eligible products — all sales are final for food products and anything marked "final sale".

    If your product is damaged upon arrival, please contact help@joffa.com within 10 days of delivery.